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A Tradition of Stylish & Timeless Linens For The Home    
Luxury Linens for the bed, bath and table from Bella Lino Luxury Linens! Custom monogrammed bed linens, bath towels, bath robes, table linens and napkins! Order your Mother's Day, Graduation & Wedding Gifts Today!

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Custom, Embroidery, & Monogramming & Special Ordering Policies

 Please review our policies  prior  to placing your order.

Our custom made, embroidered, monogrammed and special order linens are among the finest offered in the world today.  From  being showcased in some of the finest home today to working directly with designers (and celebrities) across the United States, Canada and Europe, we now also bring these extraordinary linens to you for their beauty, longevity and quality. As you would expect, a great deal of  time goes into the planning and production of these beautiful linens.  These linens are not mass produced and many are constructed using dressmaker details. Please review our policies regarding these special luxury linens. We thank you in advance for choosing Bella Lino for your custom linen needs and look forward to assisting you with your order if needed.

You may call your order to us if you prefer at 1-877-756-4725.

1-Please order carefully. Custom, embroidery, monogrammed and special orders are not eligible for any type of credit, exchange or refund. In the event an error is made on our part, your order will be replaced. 

2-Unless otherwise stated, normal delivery for your custom order is within 6-9 weeks. From time to time, due to circumstances out of our control (peak season, fabric, trim and/or embellishment  availability), delivery can run an additional 2-3 weeks. Most of these fabrics and trims are imported from Europe, and may require an additional lead time. While it is only  on a rare occasion that this occurs, we do want you to be aware of it. 

3-Upon receipt of your order, it will be checked and reviewed first for correctness. If we see anything unusual or questionable, we will contact you right away. All custom , embroidered, monogram and special orders are charged in full at the time the order is processed. Once an order is processed, which is normally within 24 hours, we are unable to accept any cancellation as the manufacturers and monogrammers do not accept cancellations once they receive the order from us. We do adhere to this policy.

4-Monograms are placed according to what the monogrammer feels is the best position and for appropriateness.   If you have a particular preference for where your monogram is placed, please type it in the Special Instructions box when you place the order, or you may also email or call us with the details. You  may also mail any swatches of your fabric that you would like to match to thread colors. Due to the nature of our custom embroidery, there may be slight differences in embroidery width, height  and dye lot color from order to order. Therefore, it is highly recommended that all custom work be ordered together at the same time. We cannot guarantee that all embroidery will be identical from order to order.

5-We follow up frequently on your order to check on production. You will receive an email approximately 2 weeks prior to your order being shipped. You may of course check in with us at any time you wish. Your order will be shipped via  ground delivery (within the US), or US Prioriity Mail--along with specific care instructions that we offer as a guide. Once your order is shipped, you will receive an email with the tracking information.

6-We appreciate your taking the time to review this information, and look forward to assisting you with your custom order.  We know you will love your linens that you purchase from us!

7-You may also call us if you wish to speak with someone in our customer service. Call 877-756-4725 or you can email us at info@bellalino.com.

Luxury linens and bedding linens are much more than a famous name or 'too much talk' about thread count. Luxury linens are first and foremost about discovering and enhancing your own individual style to create a decor that makes you feel at home. Select from a vast array of fabulous styles that are sure to suit your desires and requirements. View our exquisitely detailed embroidered bedding collections, luxury linens with fine delicate embroidery or standout monogramming (or both!) , fashion luxury bedding ensembles showcasing today's color and design themes, easy care matelasse coverlets, and quilts that have come a long way.  Luxury fabrics woven from fine Egyptian and other fine cottons, silks and linen make our collections real and unique. Excellent craftsmanship, dressmaker details, and quality fabrications  create great design and style.....a style we are sure you will find here at Bella Lino Luxury Linens! And as always, if you have any questions, or prefer to place your order over  the phone, please call for personal attention.

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